About this privacy policy
These rules govern your visits to montanepure.online, the orders we prepare for you, and messages you submit. External websites reached via our links follow their own individual privacy guidelines.
Contact details and our data controller
The responsible controller is Montanepure Nutrition Corp., located at Unit 204, Raintree Mall, 528 F. Ramos Street, Cebu City, 6000, Philippines. Please direct privacy questions to [email protected] or reach our team at +63 412 751 795.
- Merchant
- Montanepure Nutrition Corp.
- Registered address
- Unit 204, Raintree Mall, 528 F. Ramos Street, Cebu City, 6000, Philippines
- [email protected]
- Phone
- +63 412 751 795
Personal data we record
We gather only the information necessary to fulfill each specific handling task.
3.1 Information you provide directly
Your name, delivery destination, email, and phone details recorded during checkout, along with written correspondence and feedback. We retain these through order handling and the statutory accounting period, keeping direct correspondence for up to 3 years after our final exchange.
3.2 Payment and transaction data
Details including your reference number, selected recovery jars, totals, chosen payment method, and dispatch tracking. No card or private banking data is gathered here. Records are archived for the statutory accounting period.
3.3 Automatically collected information
Log data covering your IP address, browser hardware, pages viewed, referral links, and timestamps, noted by our servers and listed site cookies. Server logs clear after 30 days, while aggregated analytics stay on file for up to 14 months.
3.4 Marketing and advertising data
The specific referral link or notice that guided you to our workshop site, saved purely to associate visits and orders. We store this for up to 90 days.
3.5 Details provided by our partners
Courier parcel tracking updates and payment verifications shared by our bank transfer partners, linked directly to your parcel.
3.6 Children
Our store is not intended for individuals under 18. We do not deliberately log their information, and a parent or guardian may reach [email protected] to request prompt removal.
Mandatory details for fulfillment
We need your full name, shipping location, email, and phone contact so we can pack your recovery supplements and keep you informed. We cannot finish packing without these details; all other input is voluntary.
How we handle your information
- To weigh, label, and dispatch your parcel, balance accounting receipts, and manage any eligible returns and refunds.
- To respond thoughtfully to your notes and transmit dispatch updates by email or SMS.
- To protect our digital workshop from abuse, prevent fraudulent activity, and understand how visitors explore our formulas.
- To share product notes and releases only if requested, with an opt-out link included in every dispatch.
- To comply with our statutory obligations, including maintaining reliable tax and accounting archives.
When we share your information
We do not trade or sell personal data. We pass information strictly to the listed associates, who are bound by formal terms to handle details solely per our instructions.
6.1 Payment processing
The settlement service handling your transaction receives the necessary reference details to confirm your bank transfer.
6.2 Shipping and fulfilment partners
Our selected carrier receives your name, shipping address, and telephone number so they can hand over your parcel and contact you about delivery.
6.3 Service providers
Our hosting platforms, dispatch email services, and direct communication systems process data solely on our behalf.
6.4 Advertising and analytics partners
Analytical and promotional tags, placed only with your explicit permission, share activity data with their operators as outlined in our Cookie Policy.
6.5 Legal and regulatory disclosures
We provide records whenever required by formal statute or to uphold our legitimate rights, such as during a dispute regarding an order.
6.6 Business transfers
Should our apothecary and store change ownership or merge, buyer records will transfer to the successor under the identical privacy protections.
International data transfers
Some partners may manage server data beyond Philippines. Whenever this occurs, we depend on formal adequacy rulings or standard contractual clauses so your details remain guarded under the same benchmark.
Your rights and choices
Under the provisions of Data Privacy Act of 2012, you hold data subject rights.
8.1 Access, amendments, removal and transfer
You may request to inspect the details we retain, amend errors, request deletion, obtain an export in a readable format, limit or challenge our usage, and rescind prior consent. Revoking consent does not alter the legitimacy of past processing.
8.2 Marketing choices
Each newsletter contains an immediate unsubscribe link. Furthermore, tracking and promotional cookies can be deactivated inside our cookie preference tool at any point.
8.3 Exercising your rights
Please message [email protected]. We may verify your identity before proceeding, and we will reply within 30 days. You also have the right to lodge a complaint with the supervisory authority in Philippines.
Data security
We deliver this site via encrypted HTTPS. Purchase records rest within protected environments accessible solely to the workshop staff and partners handling your goods. We do not gather or hold card numbers on our site.
Data retention
Order documents and invoices are preserved for the timeframe mandated by accounting legislation before disposal. Support notes remain saved for up to 3 years following our last dialogue. Web logs clear after 30 days, aggregated metrics are held for up to 14 months, and marketing approval remains active until you cancel it.
Third-party websites and services
Pointers to third-party web domains, social channels, or banking interfaces lead to platforms with independent privacy terms. We hold no responsibility for their handling routines.
Changes to this policy
We revise these statements as our workshop methods or legal obligations shift. The active revision remains posted here, marked with its most recent update date at the beginning.